Privacy Policy

To fulfill our mission of connecting patients with voluntary donors and providing affordable diagnostic services, we collect the following types of information:

• Contact Information — names, phone numbers, and email addresses provided during registration for blood donation, service inquiries, or contact form submissions.
• Medical / Emergency Information — details relevant to blood requests (blood type, location, urgency) and diagnostic service requests, used to facilitate timely assistance.
• Donation / Zakat Information — transactional details necessary for processing and documenting donations and Zakat contributions.
• Technical Data — website usage data such as IP addresses, browser types, and navigation patterns to improve our platform's functionality.

We use the information collected solely to support our core charitable objectives:

• Blood Network Matching — facilitating life-saving connections between voluntary blood donors and patients in need.
• Service Delivery — managing and coordinating subsidized diagnostic testing appointments and patient care.
• Communication — sending updates, donation receipts, and vital information regarding urgent blood requirements or foundation activities.
• Transparency & Auditing — maintaining accurate records of donations and Zakat usage, ensuring full financial transparency.

We understand that your privacy is non-negotiable, especially in emergency medical situations.

• Confidentiality — donor contact information is never sold, traded, or rented to third parties.
• Secure Access — sensitive information, such as donor phone numbers, is protected from unauthorized public access and used only to facilitate emergency assistance.
• Storage — data is stored using secure, industry-standard practices to prevent unauthorized access, disclosure, or misuse.

Sehat Welfare Foundation does not share your personal information with third parties for marketing purposes. We may only disclose information:

• With your explicit consent, for the specific purpose of a blood matching request.
• When required by law or to comply with a regulatory requirement or legal process.
• To trusted service providers who help operate our digital platform, strictly under confidentiality agreements.

You retain full control over your personal data. You have the right to:

• Access — request a summary of the data we hold about you.
• Correction — request corrections to any inaccurate or incomplete information.
• Deletion — request removal of your personal details from our donor lists or database at any time.

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Any updates will be posted on this page with a revised "Effective Date."